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Where do you ship?United States and Canada
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Can I cancel my order?We do not allow cancellations after an order has been placed. All orders are final.
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What payment methods are accepted?We accept Visa, Mastercard, & American Express
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I could not place an order but there is a charge on my account. What is it?If your order did not go through, the order was not placed. If this is the case, a charge on your account is only a pending hold and will clear (drop off) within 48 hours.
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Why is there a signature requirement for my package?All orders $100 or more require a signature.
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How long does it take to receive my order?Orders are typically shipped out within 14 business days of the date the order is placed and U.S. shipping takes 7-10 days. If an item is on back order, you will receive the order once the item is back in stock. Pre-orders vary.
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